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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Taco Man

May 4, 2026

5  out of  5
rating by Taco Man
"I was looking around for quotes and I just popped in to see what they offered. Their assessment was quick and easy and I was in and out within 10 minutes!"
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BigZ

February 13, 2026

5  out of  5
rating by BigZ
"Friendly service, always quick to answer the phone and they have always gotten it right for me the first time, on-time."
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David Reiss

January 13, 2026

5  out of  5
rating by David Reiss
"Jerry was friendly and personable through the entire process, very easy to work with with fantastic communication. He was able to insure a unique vehicle most companies did not want to attempt to insure. His rates were extremely competitive. Thank you"
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Steven Horsky

November 18, 2025

5  out of  5
rating by Steven Horsky
"My go to for any and all my insurance needs."
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Walter

September 5, 2025

5  out of  5
rating by Walter
"I just switched from AAA and Angie was great to work with. I was also adding a brand new upper end electric vehicle (Rivian). Angie made the process simple and stress free."
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Mike Grossmann

August 29, 2025

5  out of  5
rating by Mike Grossmann
"Jerry always stays in touch and makes sure everything is going smoothly. No complaints!"
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kyle bingham

August 9, 2025

5  out of  5
rating by kyle bingham
"Great people easy to work with always there for you!!"
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Kate Bouteiller

July 30, 2025

5  out of  5
rating by Kate Bouteiller
"Excellent customer service! Amazing to have a direct and human connection in an insurance agent."
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Daniel Moran

June 3, 2025

5  out of  5
rating by Daniel Moran
"Jerry Farnum and his staff have been excellent when providing service."
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Crystal S

May 13, 2025

5  out of  5
rating by Crystal S
"I’ve been with State Farm for many years & three states. Jerry Farnum, Angie, & staff are by far the best. They greet you by name when you come inside. I can be a bit of a problem child with all my questions, but Jerry takes the time to explain things & has never made me feel like a burden. The customer service at this location is just phenomenal. They feel like friends & that’s the best insurance relationship to have. Thank you, Jerry & crew, for taking care of all of our insurance needs. 10+stars"
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Anne Eddy

May 8, 2025

5  out of  5
rating by Anne Eddy
"I've always been impressed with both Jerry and his staff, but recently a 30 foot U-Haul truck crashed into the front of my home! Many thousands of dollars worth of damage and I had to stay at a hotel for a month - and Jerry was there to answer every phone call and email - and there was a LOT! He was wonderful! I highly recommend Jerry Farnum and State Farm."
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Glen j. Gardner

March 30, 2025

4  out of  5
rating by Glen j. Gardner
"State farm with Jerry farnum is great. Their easy to deal with. Also my insurance is manageable. I choose not to have to GPS on my car. I don't like people tracking me. I could switch companies. They have been reasonable."
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Earl Small

March 22, 2025

5  out of  5
rating by Earl Small
"I have dealt with Jerry and State Farm in the past and have always had incredible service, but when I called and left a message on a Friday at 4:50, I never expected a call back. Not only did Jerry call me back to get my customers car insured before they left the dealership, he hand delivered the binder and new insurance cards. Customer service at its best. Thank you Jerry and State Farm"
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Betsey Kamel

March 8, 2025

5  out of  5
rating by Betsey Kamel
"I have been with Jerry Farnum And Statefarm for years. Jerry always works either me to adjust my insurance for my needs. Long time family care!!! I lost my truck in a freakish flood in Maine last Winter and Statefarm handled the whole thing for me. Made it easy and an absolute joy. I can’t say enough good things about Statefarm, Jerry and his staff."
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Carol-Lynn Knight

March 3, 2025

5  out of  5
rating by Carol-Lynn Knight
"Prompt answers to my questions."
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Jade McClallen

February 13, 2025

5  out of  5
rating by Jade McClallen
"All the people who work in this office are knowledgeable, kind and super helpful. I never feel rushed and always appreciate the birthday cards. They are always prompt in getting me pricing and meeting exceeding purchase deadlines. The after hours service is a comforting touch."
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Stuart Einhorn

November 21, 2024

5  out of  5
rating by Stuart Einhorn
"Jerry appears to have a gift in selecting his employees.
Always a pleasurable experience when asking them to make a policy change."
We responded:
"Stuart, thank you for your kind words! I'm happy to know that our team makes your policy changes a pleasant experience. We take pride in having a dedicated and skilled team. If you need any further assistance, we're always here to help.

- Jerry Farnum - State Farm Insurance Agent, Springfield, VT"
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Amy Vaughan

November 13, 2024

5  out of  5
rating by Amy Vaughan
"Everyone is always helpful. I'm a fairly new customer and signing up was no problem. If I had questions, they were answered. I'm happy to be in the State Farm family,"
We responded:
"Amy, thank you for your wonderful review! I'm glad to hear that signing up was smooth and that our team could answer all your questions. We're happy to have you as part of the State Farm family. If you ever need anything or have more questions, feel free to reach out.

- Jerry Farnum - State Farm Insurance Agent, Springfield, VT"
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Deb Jellison

November 8, 2024

5  out of  5
rating by Deb Jellison
"It is amazing to get insurance through an agent again! They have actually been there to help us. And no automated answering system! Plus the rates are actually lower than the others. I truly recommend this company. Both Jenna and Heather have kept us updated and been there to answer questions throughout the process."
We responded:
"Reviews like this overjoy us, Deb! Jenna and Heather are wonderful members of our team, and we’re glad they were able to assist you with your insurance needs. Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
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S4kneer

October 25, 2024

5  out of  5
rating by S4kneer
"I have lived all over the country and have had State Farm Insurance since I started driving a million years ago. Comparing other offices around the country, I can say with 100% assurance that this is ABSOLUTELY the BEST State Farm Agent office in the US, hands down!! Angie and Jerry will go above and beyond for you and best of all, treat you like a person and not another insurance number. THANK YOU FOR BEING AMAZING!"
We responded:
"Thank you so much for your wonderful review! I'm incredibly grateful for your kind words and for sharing your experience with our office. Angie and our team are always happy to go the extra mile for our customers and ensure they feel valued. Your feedback means a lot to us, and we're here for any future needs or questions you might have.

- Jerry Farnum - State Farm Insurance Agent, Springfield, VT"
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Randy Liebowitz

October 22, 2024

5  out of  5
rating by Randy Liebowitz
"Jerry Farnum did a truly incredible job setting me up with property insurance in one day! I was so impressed! I was worried about this being a sticking point prior to my closing on my property but Jerry took care of it quickly, perfectly, and at reasonable cost. Even my bank was impressed and said “Jerry Rocks!” You don’t hear that from Chase Bank very much. I’m not easy to impress either with this kind of stuff. Jerry and State Farm are fantastic. Highly recommend."
We responded:
"Randy, I'm so glad you had a positive experience with our office! It's wonderful to know that we could help you secure property insurance swiftly and efficiently, especially with your closing date approaching. It's always rewarding to hear that even your bank was impressed. Your recommendation means a lot to us. If you need any further assistance, don't hesitate to reach out.

- Jerry Farnum - State Farm Insurance Agent, Springfield, VT"
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Tonya Thibodeau

September 19, 2024

5  out of  5
rating by Tonya Thibodeau
"After receiving an email from my current insurance company that my rate increased astronomically I decided I wanted to change insurance providers. I stopped in person at State Farm in Springfield, VT. Greeted by Angela, who was very welcoming. She proceeded to get me a quote prepared. Not only did she get me a quote but she explained every aspect of my insurance. More than i have ever gotten elsewhere and in a manner that it made sense. She was able to lower my insurance payment by over a hundred dollars a month and i have better coverage… She was incredible and so easy to work with! I had to call to do a payment the next day. Jerry answered the phone and he was just as welcoming! He explained everything thoroughly and made sure that I was all set! I literally cant say enough about the quality of customer service that I received here! 10/10 recommend!"
We responded:
"Tonya, thank you for sharing your experience! I'm glad Angela could assist you with a detailed quote and help you understand your insurance better. It's wonderful to know she was able to save you money while improving your coverage. I'm also happy I could help with your payment and ensure everything was clear. Your recommendation means a lot to us. If you ever need further assistance, our office is here for you!

- Jerry Farnum - State Farm Insurance Agent, Springfield, VT"
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Edward Laprade

September 19, 2024

5  out of  5
rating by Edward Laprade
"On top of our needs and proactive. Also, a pleasure to work with."
We responded:
"Edward, thank you for your review! I'm glad we could meet your needs and be proactive in our service. It's always a pleasure working with you. If you ever need anything else, don't hesitate to reach out.

- Jerry Farnum - State Farm Insurance Agent, Springfield, VT"
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Bobbi-sue McLain

August 9, 2024

5  out of  5
rating by Bobbi-sue McLain
"They reach out to me personally if I forget my payment date. Great coverage!"
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Thomas Hunter

May 9, 2024

5  out of  5
rating by Thomas Hunter
"Finally signed up with Jenna, Jerry and Angie a year ago. Excellent friendly and professional service. So glad to hook up with local agency where you get to know them. Love Drive Safe and Save program. Helps me drive better and it’s been nice to earn significant discounts. Brinley and Tucker are a sweet service enhancement! Recommend highly, the whole team!!
Thomas Hunter
Rebecca Durant"